Late flight? Stuck on the tarmac? Lost luggage? Something missing from your luggage? Cancelled flight?
These are ALL an annoying part of air travel.
As a frequent flyer, and former airline employee (focused on baggage handling technology), I am amazed at everything travelers blame on the airline. Some things are absolutely the airlines fault, such as giving your seat away, bad service, and rude employees! But airlines give blamed for everything, even the other problems that aren’t in their control and definitely not their fault.
Our first response is to blame the airline when air travel goes wrong. Let’s review five common air travel woes and determine who is at fault, and what you can do about it!
Continue reading “Blame the Airline | Who is at Fault and What You Can Do About It”